000 00535nam a2200181Ia 4500
008 241215s9999 xx 000 0 und d
020 _a9788184840391
040 _aJamia Hamdard
041 _aEnglish
082 _a658.812
_bS47C
100 _aSingh, P.P.
245 0 _aCustomer relationship management
_cP.P. Singh and N. Jinender Kumar.
260 _aNew Delhi
_bRegal Publications
_cc2009.
300 _ax, 349p.; 24cm.
650 _aBusiness
_bPublic relation
_cCustomer service.
700 _aKumar, N. Jinender
942 _cBK
999 _c54069
_d54069