000 | 00588nam a2200181Ia 4500 | ||
---|---|---|---|
008 | 241218s9999 xx 000 0 und d | ||
020 | _a9781422117217 | ||
040 | _aJamia Hamdard | ||
041 | _aEnglish | ||
082 |
_a658.812 _bG95R |
||
100 | _aGulati, Ranjay | ||
245 | 0 |
_aReorganize for resilience _bputting customers at the center of your business _cRanjay Gulati. |
|
260 |
_aBoston _bHarvard Business Press _c2009 |
||
300 | _a270p.: ill.; 24cm. | ||
500 | _aBibliography p. 241-51. | ||
650 |
_aCustomers services _bOrganizational change _cCustomers relations. |
||
942 | _cBK | ||
999 |
_c58943 _d58943 |