000 00588nam a2200181Ia 4500
008 241218s9999 xx 000 0 und d
020 _a9781422117217
040 _aJamia Hamdard
041 _aEnglish
082 _a658.812
_bG95R
100 _aGulati, Ranjay
245 0 _aReorganize for resilience
_bputting customers at the center of your business
_cRanjay Gulati.
260 _aBoston
_bHarvard Business Press
_c2009
300 _a270p.: ill.; 24cm.
500 _aBibliography p. 241-51.
650 _aCustomers services
_bOrganizational change
_cCustomers relations.
942 _cBK
999 _c58943
_d58943