000 00644nam a2200181Ia 4500
008 241218s9999 xx 000 0 und d
020 _a9799381839201
040 _aJamia Hamdard
041 _aEnglish
082 _a025.02
_bP97A
100 _aPushpanjali Jena
245 0 _aApplication of total quality management to Library and Information services in digital scenario
_ba study through users\u0027 satisfaction
_cPushpanjali Jena, Sanghamita Dalbehera.
260 _aNew Delhi
_bAvon
_c2013
300 _axiv, 442 p.: ill.; 22cm.
650 _aTotal Quality Management
_bDigital library.
700 _aDalbehera, Sanghamita
942 _cBK
999 _c63165
_d63165