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The Big book of customer service training games quick fun activities for training customer servicereps, salespeople and anyone else who deals with customers

Carlaw, Peggy

The Big book of customer service training games quick fun activities for training customer servicereps, salespeople and anyone else who deals with customers Peggy Carlaw, Vasudha Kathleen Deming. - New Delhi Tata McGrawHill 2004 - xiv, 209p.: ill.; 24cm.

ISBN: 70590427

Subjects--Topical Terms:
After sale service.

Dewey Class. No.: 658.812 / C20B

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