Cases in call center management great ideas (th)at work
Feinberg, Richard
Cases in call center management great ideas (th)at work Richard Feinberg, Ko de Ruyter, Lynne Bennington. - Delhi Jaico Publishing House 2006 - x, 356p.; 25cm.
8179924424
Customer relations management Business strategy.
658.812 / F25C
Cases in call center management great ideas (th)at work Richard Feinberg, Ko de Ruyter, Lynne Bennington. - Delhi Jaico Publishing House 2006 - x, 356p.; 25cm.
8179924424
Customer relations management Business strategy.
658.812 / F25C