Services marketing (Record no. 39146)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00509nam a2200169Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250616114659.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 241210s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0-07-053042-4. |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 Z04S |
| Item number | Z04S |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Zeithaml, Valarie A |
| 245 #0 - TITLE STATEMENT | |
| Title | Services marketing |
| Remainder of title | integrated customer focus across the firm |
| Statement of responsibility, etc. | Valarie A. Zeithaml, Mary Jo Bitner. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Tata McGraw Hill |
| Date of publication, distribution, etc. | 2003 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx, 668p.: ill.; 27cm. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Books |
| Date last seen | Total Checkouts | Full call number | Barcode | Price effective from | Koha item type | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Withdrawn status | Permanent Location | Current Location | Date acquired | Shelving location |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11/12/2024 | 658.8 Z04S | 113927 | 11/12/2024 | General Books | Dewey Decimal Classification | General Collection | HMS Central Library | HMS Central Library | 30/01/2004 | ||||||
| 11/12/2024 | 658.8 Z04S | 113928 | 11/12/2024 | General Books | Dewey Decimal Classification | General Collection | HMS Central Library | HMS Central Library | 30/01/2004 | Text Book Collection | |||||
| 11/12/2024 | 658.8 Z04S | 113929 | 11/12/2024 | General Books | Dewey Decimal Classification | General Collection | HMS Central Library | HMS Central Library | 30/01/2004 | ||||||
| 11/12/2024 | 658.8 Z04S | 113930 | 11/12/2024 | General Books | Dewey Decimal Classification | General Collection | HMS Central Library | HMS Central Library | 30/01/2004 | ||||||
| 11/12/2024 | 658.8 Z04S | 113931 | 11/12/2024 | General Books | Dewey Decimal Classification | General Collection | HMS Central Library | HMS Central Library | 30/01/2004 | ||||||
| 11/12/2024 | 658.8 Z04S | 115999 | 11/12/2024 | Text Book Collection | Dewey Decimal Classification | General Collection | HMS Central Library | HMS Central Library | 20/05/2004 | Text Book Collection |
