Customer once, client forever (Record no. 42924)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00485nam a2200133Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 241212s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8179921808 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | B94C |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Buckingham, Richard |
| 245 #0 - TITLE STATEMENT | |
| Title | Customer once, client forever |
| Remainder of title | 12 tools for building lifetime business relationships |
| Statement of responsibility, etc. | Richard Buckingham. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Delhi |
| Name of publisher, distributor, etc. | JAICO Publishing House |
| Date of publication, distribution, etc. | 2004 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxiii, 285p.; 23cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Relationship-Marketing; Customer services; Customer care. |
| Date last seen | Total checkouts | Full call number | Barcode | Price effective from | Koha item type | Lost status | Damaged status | Not for loan | Collection | Withdrawn status | Home library | Current library | Date acquired |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13/12/2024 | 658.812 B94C | 122377 | 13/12/2024 | General Books | General Collection | HMS Central Library | HMS Central Library | 15/10/2004 |
