Services marketing integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner.
Material type:
TextPublication details: New Delhi Tata McGraw Hill 2003Edition: 3rd edDescription: xx, 668p.: ill.; 27cmISBN: - 0-07-053042-4.
- 658.8 Z04S
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| General Books | HMS Central Library | General Collection | 658.8 Z04S (Browse shelf(Opens below)) | Available | 122008 | ||
| General Books | Write the Location or Report to Head | General Collection | 658.8 Z04S (Browse shelf(Opens below)) | Available | 122009 | ||
| General Books | Write the Location or Report to Head | General Collection | 658.8 Z04S (Browse shelf(Opens below)) | Available | 122010 | ||
| General Books | Write the Location or Report to Head | General Collection | 658.8 Z04S (Browse shelf(Opens below)) | Available | 122011 | ||
| General Books | Write the Location or Report to Head | General Collection | 658.8 Z04S (Browse shelf(Opens below)) | Available | 122012 |
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| 658.8 Z04S Services marketing integrating customer focus across the firm | 658.8 Z04S Services marketing integrating customer focus across the firm | 658.8 Z04S Services marketing integrating customer focus across the firm | 658.8 Z04S Services marketing integrating customer focus across the firm | 658.8 Z07M Marketing | 658.80014 B63M Marketing communications | 658.80014 B63M Marketing communications |
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