Creating customer evangelists how loyal customers become a volunteer sales force Ben McConnel, Jackie Huba.

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TextPublication details: Chicago Dearborn 2003Description: x, 214p.: ill.; 23cmmISBN:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
General Books	HMS Central Library	General Collection	658.812 M12C (Browse shelf(Opens below))	Available		126983

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Previous	658.812 J20E E - CRM business and system frontiers	658.812 J22P People talk the skills of positive communication and customer care	658.812 J22P People talk the skills of positive communication and customer care	658.812 M12C Creating customer evangelists how loyal customers become a volunteer sales force	658.812 M44H How to profitably delight your customers	658.812 M44H How to profitably delight your customers	658.812 M55M May I help you? great customer service for small business	Next

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