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	1.	Market leadership strategies for service companies creating growth, profits and customer loyalty Craig Terrill and, Arthur Middlebrooks. by Terrill, Craig Middlebrooks, Arthur Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Chicago NTC Business Books 1999 Availability: Items available for loan: HMS Central Library (2)Call number: 658.8 T29M, ... Place hold Add to cart (remove)
	2.	Services marketing David L. Kurtz, Kenneth E. Clow. by Kurtz, David L Clow, Kenneth E Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore John Wiley 24cm Availability: Items available for loan: HMS Central Library (2)Call number: 658.802 K98S, ... Place hold Add to cart (remove)
	3.	Services marketing integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3rd ed.. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw Hill 2003 Availability: Items available for loan: HMS Central Library (5)Call number: 658.8 Z04S, ... Place hold Add to cart (remove)
	4.	Service marketing people, tehcnolgy, strategy Jochen Wirtz, Christopher Lovelock and Jayanta Chatterjee. by Wirtz, Jochen Chatterjee, Jayanta Lovelock, Christopher Edition: 8th ed.. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Noida Pearson India Education Services 2018 Availability: Items available for loan: HMS Central Library (10)Call number: 658.8 W63S, ... Place hold Add to cart (remove)
	5.	Services marketing text and cases Vinnie Jauhari and Kirti Dutta. by Jauhari, Vinnie Dutta, Kirti Edition: 2nd ed.. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Oxford University Press 2020 Availability: Items available for loan: HMS Central Library (2)Call number: 658.802 J35S, ... Place hold Add to cart (remove)
	6.	Services marketing integrating customer focus across the firm Valarie A. Zeithaml ... [et. al]. by Zeithaml, Valarie A Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Tata McGraw Hill 2010 Availability: Items available for loan: HMS Central Library (1)Call number: 658.8 S29S. Place hold Add to cart (remove)
	7.	Services marketing integrating customer focus across the firm Valarie A. Zeithaml ... [et. al]. by Zeithaml, Valarie A Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Tata McGraw Hill 2010 Availability: Items available for loan: HMS Central Library (1)Call number: 658.8 S29S. Place hold Add to cart (remove)

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